Shipping policy

Shipping Policy

Last updated: October 15, 2026

Shipping Area

The Housewright Shop currently ships orders to addresses within the United States, including all 50 states. We do not currently offer international shipping.

Delivery Timeline

We aim to process and deliver orders as efficiently as possible. Our estimated delivery schedule is:

Stage Estimated Time
Order processing 1–2 business days
Transit after dispatch 5–6 business days
Total estimated delivery 6–8 business days

Business days are Monday–Friday, excluding US federal holidays.

Orders placed after 2:00 PM ET, on weekends or on holidays generally begin processing on the next business day.

Delivery to Alaska, Hawaii and remote areas may take longer than the estimated timeframe. All delivery timelines are estimates and may be affected by carrier delays or circumstances beyond our control.

Shipping Carriers

We ship using USPS, UPS and FedEx. We select the carrier based on the size, weight and destination of your order.

Longer products, including 48" lumber and 96" veneer sheets, may ship through UPS or FedEx Ground, depending on the shipment requirements.

Shipping Costs

We offer the following shipping arrangements within the United States:

  • Free standard shipping: Orders over $50 USD qualify for free standard shipping.

  • Orders under $50 USD: Shipping costs are calculated at checkout based on the weight, size and destination of your order.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, we will email you a tracking number and a link to follow your package.

Please allow up to 24 hours after the shipping label is created for tracking information to become available or update through the carrier's system.

Address Accuracy

Please review your shipping address carefully before completing checkout.

If you notice an error after placing your order, contact us as soon as possible. We may be able to update the address before your order ships.

Incorrect or incomplete shipping information may result in delivery delays, additional carrier charges or delivery problems.

Damaged, Lost or Delayed Packages

We want your order to arrive safely. If something goes wrong during delivery, please follow the instructions below.

Damaged on Arrival

If your order arrives damaged, keep the original packaging and email photographs of the damage to info@housewrightshop.com within 30 days of delivery.

We will review the issue and arrange a replacement or refund at no additional cost to you.

Marked Delivered but Not Received

If your tracking information shows that your package was delivered but you have not received it:

  • Check with household members and neighbours.

  • Contact your local carrier office to check the delivery details.

  • Contact us within 7 days so we can open a carrier claim.

Delayed Shipments

If your order has not arrived within 10 business days of dispatch, contact us at info@housewrightshop.com. We will investigate the delay with the shipping carrier.

Local Pickup

Customers can also collect orders from our physical storefront in Fort Valley, Virginia.

The Housewright Shop
890 S Fort Valley Rd
Fort Valley, VA 22652
United States

Please contact us before visiting so we can confirm that your items are ready for collection.

Questions About Shipping?

If you have questions about delivery, tracking, shipping charges or a problem with your shipment, our team is happy to help.

Email: info@housewrightshop.com
Phone: +1 540-933-6833

Customer Service Hours: Monday–Friday, 8:00 AM–5:00 PM ET.